SPORTS EMPIRE

Service Cancellation

• You may cancel a service within 24 hours of purchase, provided the service has not already been delivered, initiated, or accessed.
• Once access is granted or work has commenced, cancellations will not be accepted

Refund Eligibility

Refunds may be issued under the following conditions:

• You experience technical issues that prevent service delivery, and our support team is unable to resolve them.
• The delivered service is substantially different from what was promised.
• You are charged incorrectly due to billing errors.

Refund Process

• Submit a refund request within 48 hours of purchase by contacting our support team.
• Include order details and a brief explanation of the issue.
• Approved refunds will be processed to the original payment method within 7-10 business days.

For any inquiries, support, or feedback, please reach out to us:

• Email: sportsempire101@gmail.com
• Phone: +91 88987 14976
• Location: Malad (East), Mumbai - 97

Our customer support is available 24/7

We at Sports Empire respect your privacy. This policy outlines how we collect and use your data in connection with our digital services.

What We Collect

• Name, contact details, and organization information
• Login credentials and usage data
• Payment information (via secure third-party processors)

Why We Collect It

• To deliver and improve our services
• To provide customer support and updates
• For billing and account management

Data Protection

We implement robust technical and organizational safeguards to ensure the security of your data. We do not sell your information to third parties.

By accessing or using SportsEmpire.in, you agree to be bound by these terms.

Scope of Services

Sports Empire provides digital broadcasting tools, tournament management software, and analytics for sports organizations and events.

User Responsibilities

• Use services lawfully and for intended purposes
• Do not share account access or misuse content
• Maintain accurate and updated registration info

Limitation of Liability

We are not liable for indirect or consequential losses. Service interruptions due to third-party failures or force majeure events are not covered.

Service Delivery

• All services are delivered digitally through email, web platforms, or integrated dashboards.
• Access credentials and onboarding instructions are shared within 24-48 hours of payment confirmation.

No Physical Shipment

No physical goods are shipped. This policy applies only to digital services and software tools.

Support for Access Issues

If you face issues accessing your purchased service, please contact support within 48 hours for resolution.